ZEST KEYSTONE SDN. BHD. (“ZEST KEYSTONE”, “we”, “us”, or “our”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we may collect, use, store, and protect your information when you visit our website, contact us, submit an enquiry, or purchase our products.
1. Information We May Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Delivery or billing address
- Order and purchase information
- Enquiries, feedback, or messages submitted to us
- Other information you choose to provide
We may also collect certain technical information automatically when you visit our website, such as your browser type, device information, IP address, and website usage data where applicable.
2. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Respond to enquiries and customer service requests
- Communicate with you regarding purchases, deliveries, or services
- Improve our products, website, and customer experience
- Maintain business and transaction records
- Prevent fraud, misuse, or security issues
- Comply with applicable legal or regulatory requirements
- Send promotional communications where you have agreed to receive them
3. Sharing of Personal Information
We do not sell or rent your personal information.
Where necessary, your information may be shared with trusted third parties that assist us in operating our business, such as payment processors, delivery providers, website service providers, or professional advisers.
Information may also be disclosed where required by law or by a lawful request from the relevant authorities.
4. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, and enhance your browsing experience.
You may adjust your browser settings to block or remove cookies. However, some website functions may not operate properly if cookies are disabled.
5. Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business records, resolve disputes, and meet applicable legal requirements.
7. Your Personal Information
Subject to applicable laws, you may contact us to request access to, correction of, or updates to your personal information.
You may also contact us if you wish to withdraw consent for certain uses of your personal information, where applicable.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review their respective privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable requirements.
Any updated version will be published on this website with the revised date shown above.
10. Contact Us
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact:
ZEST KEYSTONE SDN. BHD.
Company Registration No.: 202601034674 (1696769-P)
B-8, Rifle Range Flat, Mukim 13,
Air Itam, 11500 Ayer Itam,
Pulau Pinang, Malaysia
Email: zest-keystone@outlook.com